Whether you need help setting up your theme, have a question about a feature, or want to report a bug — we're here for you.
Include your store URL, the theme version you're running, and a screenshot of the issue. This helps us resolve things faster.
Make sure you're on the latest version of Boardwalk. Many issues are resolved in updates — check your theme's version in the Theme Editor header.
Need something beyond what the theme settings offer? Let us know what you're looking for and we'll see how we can help or point you in the right direction.
We respond to all requests within two business days, though our team typically gets back to you within a few hours depending on volume.
Fill out the form below and we'll get back to you within two business days.
We support 75+ languages — write to us in yours and we'll respond in kind.